Refill your UK Phone Sim Card

BUY A REFILL VOUCHER FOR YOUR MY UK SIM CARD

Enter your UK mobile number

Choose the amount to refill

I understand and agree to the following (i) the refill voucher must be redeemed within 30 days (after this it will expire, without refund), and (ii) the refill voucher is not refundable under any circumstances (for example if you do not redeem your voucher, there is no refund).

BUYING A REFILL VOUCHER FOR YOUR MY UK SIM CARD

Looks like you need to refill your My UK SIM Card? Awesome! We've made it easy and simple. Just take a read of the information below which will explain what you need to do.

You'll need to buy a refill voucher if you want to:

Refill your My UK SIM Card for a further 30 day period (after the initial 30 days expires); or
Call or text from the UK or Europe to North America numbers; or
Call or text from the UK to Europe numbers (for example if you were in London and wanted to call Paris).

It may take up to 24 hours for the refill voucher to be emailed to you. Within 24 hours after you purchase your refill voucher we'll email you a refill voucher number and instructions on how to redeem the voucher number online. Make sure to enter a valid email address so you can receive your refill voucher number.

REFILLING YOUR MY UK SIM CARD FOR A FURTHER 30 DAY PERIOD

Your My UK SIM Card is good for 30 days from activation. You activated your My UK SIM Card when you inserted it into your phone: that's day 1. Your My UK SIM Card will expire at 11:59pm on day 30. If you're not sure what date that will be, just take a look on a calendar and count out the days: day 1 is the UK date you inserted the SIM Card into your phone.

Staying longer than 30 days? Awesome! Sounds like a great vacation! You can keep using your My UK SIM Card after the initial 30 day period by purchasing a refill voucher. This will give you an additional 30 days with the same inclusions (unlimited minutes and texts and 25GB data). Staying even longer? You can keep refilling every 30 days.

You can pay for the refill voucher with your USA or Canada credit card or with your Paypal account.

Here's how to buy your refill voucher: choose "£20 ($28USD) for another 30 days" from the drop down selection at the top of this page, enter your UK mobile number, then add to cart, checkout and pay. Within 24 hours we'll email you a refill voucher number and instructions on how to redeem the voucher number online. Make sure to enter a valid email address so you can receive your refill voucher number.

Important! You can only redeem your refill voucher at the end of the initial 30 days after activation of your SIM Card. This means that if you run out of data early you cannot add more data. You'll need to wait until the end of the initial 30 days to redeem your voucher and get another 30 days.

REFILLING YOUR MY UK SIM CARD TO CALL OR TEXT FROM THE UK OR EUROPE TO NORTH AMERICA NUMBERS

Calls and texts from the UK or Europe to North America numbers aren't included in your unlimited minutes and texts. This means that if you want to call or text a North America number you'll need to buy a refill voucher. For example, if you're in London and want to call your friend in Los Angeles you'll need to buy a refill voucher.

Here's what it costs to call and text to North America numbers:

When you're in the UK it costs £0.03 per minute (3p per minute), £0.252 per text (25.2p per text) and £0.40 per MMS (40p per MMS).
When you're in Europe it costs £1.40 per minute, £0.016 per text (1.6p per text) and £0.40 per MMS (40p per MMS).

You can pay for the refill voucher with your USA or Canada credit card or with your Paypal account.

Here's how to buy your refill voucher: choose either the £10, £20 or £50 extra credit from the drop down selection at the top of this page, enter your UK mobile number, then add to cart, checkout and pay. Within 24 hours we'll email you a refill voucher number and instructions on how to redeem the voucher number online. Make sure to enter a valid email address so you can receive your refill voucher number.

REFILLING YOUR MY UK SIM CARD TO CALL OR TEXT FROM THE UK TO EUROPE NUMBERS

Calls and texts from the UK to Europe aren't included in your unlimited minutes and texts. This means that if you're in the UK and want to call or text a Europe number you'll need to buy a refill voucher. For example, if you're in London and want to call a Paris number you'll need to buy a refill voucher. Important: when you're in Europe then calls and texts to Europe numbers come from your unlimited minutes and texts. Yeh we know that's a bit weird but hey that's just how it works.

Here's what it costs to call and text from the UK to Europe: £0.199 per minute (19.9p per minute), £0.062 per text (6.2p per text) and £0.55 per MMS (55p per MMS). It's quite expensive so we suggest that our customers use apps such as Whatsapp, Viber or Facebook Messenger for calling and texting.

You can pay for the refill voucher with your USA or Canada credit card or with your Paypal account.